First Pass, an AI evidence checker, told customers their audit evidence was incomplete but never what was missing. I redesigned it to name the exact gap, speeding up audits by 12%.
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Project managers had no way to request resources in the app, so requests turned into vague email threads. I designed an in-app request flow with availability built in, cutting follow-ups with resource managers and reducing scheduling admin by up to 50%.
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Compliance customers were tracking assets in spreadsheets outside the product. I built an inventory tool inside the app that used their existing integrations to generate it automatically, cutting audit labor 60% on average.
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