Four years of experience turning complex workflows into something people can actually use under pressure.
First Pass, an AI evidence checker, told customers their audit evidence was incomplete but never what was missing. I redesigned it to name the exact gap, speeding up audits by 12%.
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Project managers had no way to request resources in the app, so requests turned into vague email threads. I designed an in-app request flow with availability built in, cutting follow-ups with resource managers and reducing scheduling admin by up to 50%.
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Compliance customers were tracking assets in spreadsheets outside the product. I built an inventory tool inside the app that used their existing integrations to generate it automatically, cutting audit labor 60% on average.
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